All this time spending on a mobile device can be tapped by Bookies who have a mobile betting solution. However, people are more demanding and their expectations are higher when it comes to mobile. That’s the reason why bookies should make sure to have a robust and reliable mobile betting solution to offer.
A few things to have in consideration are:
Lags can kill your business
One of the most valuable features of mobile betting is the ability of players to make bets as the game develops. In order to achieve this mobile betting app is constantly updated to offer the bettor fresh options. The problem comes when there is lag which is basically a big delay between one event on the game and the update of the betting options.
Players want real-time updates when it comes to mobile betting, they are 60% less likely to use a mobile betting app that offers a slow betting experience.
Since mobile betting is relatively new, some bettors are not familiar with the concept. Even though they want to use the mobile betting solution, in consequence, bookies need to provide fast and friendly customer service to their bettors. 9 out of 10 say they would use again a mobile application that provides them the right help at the right moment.
Provide the Right Information
People consider their smartphone as an extension of their body; ergo they expect to get personalized information, offers, and content. For example, if the player is regular bettor on NBA games, there is a great possibility that during playoff season they don’t want to see other betting options or promotions that are not related with NBA.
Bookies that want to master the mobile betting trend need a reliable Pay Per Head provider on their side, with a state of the art mobile betting solution.