Frequently Asked Questions
We are here to help you
Q: Will my players get the same professional lines and treatment as ABC Islands Percentage Agents and Post-up Players?
- A: Yes…this is one of the biggest benefits of going with ABC Islands Per Head Service. We make sure the players get the best gaming experience possible.
Q: Do you have a test account for players and agents?
- A: Yes, we can give you a player account and an agent account so you can see exactly how the software works
Q: Where are you located and how long have you been in business?
- A: We are located in San Jose, Costa Rica. We have been offshore for over 19 years.
Q: Why should I choose ABC Per Head instead of another provider?
- A: Most Per Head Providers only offer a call center having NO financial interest in the services they provide. ABC Islands does not only offer a Per Head service but also a post-up and percentage agent Sportsbook. This means the ownership of ABC has the same financial interest in the lines, customer service and overall gaming experience as you do thus ensuring you, as an agent get the same results as the ownership of ABC Islands.
Q: Can my players wager by phone?
- A: Yes, we have representatives here to take wagers and answer questions 24/7.
Q: What type of phone service do you offer?
- A: We use Microwave, Fiber Optic Cable and if necessary VoIP to guarantee the highest quality.
Q: How can I see what my players are doing?
- A: Our software gives you reports to see your players’ wagers, balances, and profiles in real time so you can keep track of everything that is needed to maintain a successful business.
Q: How many players do I need to start?
- A: You can start with as little as 2 players.
Q: Do you offer mobile services?
- A: Yes, we offer a mobile platform that allows you as an agent and your players to access their account from their smart phone, Blackberry or tablet.
Q: How can I get started?
- A: Just a few simple steps can get you started right away. Contact our management at 1-888-990-2387 so we can walk you through the process.